NSG Tour CRM
A comprehensive booking and financial management platform for tour operators, centralizing customer bookings, multi-currency payment tracking, supplier expense management, invoice generation, and profitability analytics in one system.
The Challenge
Tour operators were managing bookings, customer payments, supplier costs, and cash flow through manual spreadsheets — prone to errors, lacking real-time visibility into outstanding payments, and unable to quickly calculate per-tour profitability or generate professional invoices.
Our Solution
We built a full-stack CRM platform with complete booking lifecycle management, multi-currency payments with live NBG exchange rates, per-booking supplier expense tracking, automated PDF invoice generation, and a financial dashboard with cashflow and profitability reports.
Results
- Dashboard instantly surfaces unpaid and partial bookings with exact amounts owed
- Real-time expected vs. realized profit tracking per tour and per month
- Automated invoice generation, currency conversion, and payment reconciliation
- Monthly cashflow trends enable informed decisions about cash availability and expenses
