Scale

    CRM Systems

    Manage leads, close deals, and keep every client relationship in one place.

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    Typical timeline: 4–8 weeks100+Projects Delivered5.0rating on Google
    CRM Systems
    01 / 04

    Lead management

    What's inside

    What your CRM does.

    Stop losing leads in spreadsheets and chat threads. We build custom CRM systems tailored to how your team actually works — one place for every contact, deal, and follow-up.

    1. 01

      Lead management

      Capture and track leads from first contact to closed deal. Score, filter, and never lose a prospect again.

      • Leads from website forms and Facebook arrive automatically
      • Every contact's history on one card
      • Always clear who owns a lead and what happens next
      Typical timeline: 4–8 weeks
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    2. 02

      Sales pipeline and automation

      Visual pipelines, auto follow-ups, and task reminders so your team sells instead of doing admin work.

      • Stages named the way your team already sells
      • Reminders, so no follow-up is forgotten
      • Routine steps run automatically
      Typical timeline: 4–8 weeks
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    3. 03

      Reporting and analytics

      Live dashboards with conversion rates, revenue forecasts, and team performance at a glance.

      • See the stage where deals stall
      • Results per person and per channel
      • Export your data whenever you want
      Typical timeline: 4–8 weeks
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    4. 04

      Integrations

      Connect with email, calendar, accounting, and any tool your business already uses.

      • Website forms, Facebook and other lead channels
      • Email and calendar
      • Accounting software
      Typical timeline: 4–8 weeks
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    Why a custom CRM.

    • Built around your actual sales process
    • No per-seat fees that grow with every hire
    • You own all your customer data
    • Works with your existing tools
    • Grows with your team, no limits
    • Automations that save hours every week
    Case file

    See it on a real project.

    Pick a project to see the brief and what came out of it.

    NSG Tour CRM
    Travel & Tourism

    NSG Tour CRM

    The Challenge
    Tour operators were managing bookings, customer payments, supplier costs, and cash flow through manual spreadsheets — prone to errors, lacking real-time visibility into outstanding payments, and unable to quickly calculate per-tour profitability or generate professional invoices.
    Results
    • Dashboard instantly surfaces unpaid and partial bookings with exact amounts owed
    • Real-time expected vs. realized profit tracking per tour and per month
    • Automated invoice generation, currency conversion, and payment reconciliation
    View Case Study: NSG Tour CRM
    The full stack

    What it's usually paired with.

    Goal · Organize my team and sales

    Replace spreadsheets and chat threads with a system shaped around how your team actually works.

    1. 01You are hereCRM SystemsLeads, deals and follow-ups in one pipeline
    2. 02Custom PlatformsDashboards, portals and internal tools built for your process
    3. 03AI Customer SupportAI that answers routine questions on Facebook and Instagram around the clock
    All services
    FAQ

    Frequently Asked Questions

    Straight answers before you get in touch

    A CRM stores every customer, lead and deal, and shows who needs to do what and when. If your customers are scattered across Excel, chats and notebooks and follow-ups get forgotten, you already need one.

    Ready-made CRMs charge a monthly fee per user and make you bend your process to fit their structure. A custom CRM matches your exact workflow, the data is yours, and the cost doesn't grow with your team.

    The first version of a CRM with the core features usually takes 4–8 weeks; complex integrations and automation take 8–12 weeks or more. We work in stages, so you start using the system early.

    Yes. Leads from website forms, Facebook and other channels land in the CRM automatically. We also connect email, calendars, accounting software and other tools.

    The data is entirely yours. The system is built for your business, so you can export your data and keep developing the system at any time.

    Useful articles.

    CRM

    What is a CRM and How to Know if Your Business Actually Needs One

    A straightforward explanation written in the language of clients lost in Excel sheets, missed sales, and chaotic processes.

    5 min read

    CRM

    Ready-Made CRM vs. Custom CRM Tailored to Your Business — Which Makes You More Money?

    A monthly subscription to a foreign platform vs. a one-time build tailored to your exact workflows — let's calculate the real cost.

    6 min read

    Ready when you are.

    Send us a short brief, or talk it through on a 30-minute call.

    What do you need?

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